Welcome Bonus
Turbico Casino’s once-popular welcome package is no longer available. The operator has closed and the promotional offer that previously rewarded new players with up to €333 plus 300 free spins is not active. If you were expecting to claim a sign-up package or a time-limited deal, this is the important update you need to know right now.
What the welcome package used to include — quick reminder
When Turbico was operating, the welcome bundle was a three-deposit package capped at €333 and paired with 300 free spins. Key mechanics players should remember:
- Minimum deposit: €10.
- Wagering requirement: 45x on bonus funds.
- The package was split across three deposits (see the offer terms for exact breakdowns when it was live).
Those terms meant sizable playthrough obligations, so any historic expectations of converting bonus funds into withdrawable cash depended heavily on meeting the 45x requirement.
Practical steps for former players — act quickly
If you held funds, pending withdrawals, or bonus balances when Turbico closed, follow these steps to protect your position:
- Contact support immediately at support@turbico.com and retain copies of all correspondence.
- Check bank or e-wallet records for pending transactions and note dates, amounts, and payment methods (Turbico accepted InstaDebit, Interac, Neosurf, PaySafeCard, Skrill, ecoPayz, and iDebit).
- If you used one of the supported currencies (CAD, EUR, NZD, USD, ZAR), verify your balance and any pending reversals with your payment provider.
- Prepare screenshots of account activity and ID verification documents; these will speed any refund or dispute process.
Acting quickly increases the likelihood of resolving outstanding matters before accounts are archived or third-party processors finalize their actions.
What players should watch for next
A shutdown can have follow-on effects: pending withdrawals may be delayed, some bonus balances may be voided, and customer-support response times can lengthen. Keep an eye on email for official notices from Turbico and monitor statements from your payment method. If you used promotional spins on titles like Ducks'n'Eggs, Anna Van Helsing Monster Huntress, or Banana Monkey, save any win records or session histories that show outcomes and timestamps; those can be useful if transactions are investigated. See the Ducks'n'Eggs review and the Banana Monkey review for gameplay context.
Remember the software and service footprint
Turbico’s platform featured games from major providers — from NetEnt, Microgaming (Apricot), and Evolution to Pragmatic Play, Playn GO, and many others. That roster matters because provider licensing and platform partners sometimes influence how closures are handled. If a game provider or payment processor posts a notice, that can be a route to additional clarity.
Wrap-up
Turbico’s welcome bonus is not available due to the casino’s closure. If you were affected, prioritize contacting support at support@turbico.com, collecting documentation, and checking with your payment provider. For background on games you played at Turbico, see the casino review and individual game write-ups such as Anna Van Helsing Monster Huntress Slots. Keeping detailed records and moving promptly gives you the best chance to resolve outstanding balances or queries.